Contact and support

Who to write to about SocialMediaIQ: help with the service, your personal data, or a complaint. Every address here belongs to the organisation that operates this deployment.

1. Help with the service

For anything about your account, publishing, billing or a connected network, write to the support inbox. The help centre answers most questions without waiting for a reply.

2. Your personal data and complaints

To access, correct, export or delete your personal data, or to ask how it is used, write to the privacy contact. A complaint about how a request was handled goes to the grievance officer.

The grievance officer acknowledges a complaint within 48 hours and resolves it within 30 days.

3. Legal documents